Frequently Asked Questions
Natural remedies and botanical skincare for your wellness journey.
Are your products 100% natural?
Yes, all Wellington Apothecary products are handcrafted using pure botanical ingredients, essential oils, and organic herbs, free from synthetic fragrances and parabens.
How long will it take to receive my order?
Domestic orders typically ship within 1-2 business days. Delivery usually takes 3-5 business days depending on your location.
What is your return policy for skincare items?
Due to the artisanal nature of our products, we can only accept returns on unopened and unused items within 14 days of purchase.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.
Are your products safe for sensitive skin?
While our ingredients are natural, we recommend patch testing any new product on a small area of skin 24 hours before full application.
Are your packaging materials eco-friendly?
Sustainability is at our core. We use recyclable glass bottles, compostable mailers, and biodegradable filling to minimize our environmental footprint.