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Returns & Exchanges
At Wellington Apothecary, we want you to be completely satisfied with your natural beauty rituals. If a product does not meet your expectations, we offer a 30-day return policy for unopened and unused items.
1
Initiate Your Request
Email our support team within 30 days of purchase with your order number and the reason for your return.
2
Prepare Your Package
Carefully pack the unused items in their original packaging to ensure they are protected during transit.
3
Ship It Back
Affix the provided return shipping label and drop the package off at any authorized courier location.
4
Receive Your Refund
Once our apothecary team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing